we refer to the announced down time of our ticket system since 11/10/2022 and can fortunately now announce that our support is again at full service and our support mails are working again with immediate effect!
The server caught all messages from you since then and we are on it to handle all of them asap. Please give us some time to do so. We already answered 2/3 of all sent mails so it will not take too long!
Thanks for your patience again and sorry for any inconveniences!
Florensia Support Department