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Login problem

Discussion in 'Technology' started by Naki89, Apr 7, 2017.

  1. Naki89

    Naki89 New Member

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    Since yesterday (06.04.2017) I can not log into the game, I have checked the password and login and everything is fine. When it logs on it shows me to log in but it takes too long and does not go into the game at all. Will anyone help me? >.<
     
    #1
  2. [GIIKU] Shadow

    [GIIKU] Shadow Lux Sentry
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    Hello,

    Please, try to update your password to a new one. New password should not contain special characters and is supposed to be 5 to 10 characters long.
    If you don't solve the issue by it, please, reply me back.
     
    #2
  3. Naki89

    Naki89 New Member

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    Change password did not give anything. :/
     
    #3
  4. Tyki

    Tyki Master Game Master
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    Hey,

    did you try to reboot your router. Most problems can be solved through that.

    Yours sincerely
     
    #4
  5. Naki89

    Naki89 New Member

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    I reinstalled florensia, changed my password, reset my router and created a new account that I can't log in.
     
    #5
  6. Rufah

    Rufah Member

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    Maybe your account is blocked or banned.
     
    #6
  7. Naki89

    Naki89 New Member

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    I deleted all florensia files and then uninstalled and now everything works ^^
     
    #7
    Tom likes this.
  8. [GIIKU] Shadow

    [GIIKU] Shadow Lux Sentry
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    If password has no special characters, issue is caused usually by Flo client folder root.
    In case someone else has this issue, please, make sure Florensia is installed in C:\User\AHA Enterment\Florensia and not as C:\User\AHA Enterment\Florensia\Bin\Florensia or client, sooner or later, will stuck at login.
    Everytime, while reinstalling the game, all left folders should be deleted.
     
    #8

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