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Cash shop Error: Failed Authentication of Webkey

Discussion in 'Technology' started by kzira, Dec 17, 2017.

  1. kzira

    kzira New Member

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    Hi everyone,

    I need help regards to the Cash shop. When I open the Cash Mall in-game, it gives me an error message: "you failed in authentication of webkey". I bought items from the Florensia website Item shop and the purchase history says it went through. My AP also decreased. However, when I open the Inventory cash item in-game it is pretty much empty, both Purchase List and Received Presents.

    I submitted a Support Ticket to EN Flo Team through email and they have not gotten back to me yet. It's been 24 hours.

    Anyone encountered this before?

    If so, how was it resolved?


    Thanks
     
    #1
  2. Tom

    Tom Well-Known Member

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    Maybe wait for monday should help for response of the mail :p
     
    #2
  3. kzira

    kzira New Member

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    I'm just impatient lol. Hope they do respond back
     
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